"Good morning, Erin! Thank you for your hospitality you've shown to me, Gwen and our students! We had a blast during the tasting on 10/21!"
Chasity Woods Crescent Academy
"Dear Silver Gardens,
I wanted to let you know that we were very pleased with the assistance that
you gave us in planning Kristina and Scott's wedding. The process was new
to us and it went smoothly in our workings with you and the staff at Silver
Garden Events Center. I did send a note to Ann Marie and you to thank you
and everyone for their assistance on the night of the wedding, but you got
us to that night with no problems. Your suggestions were great about the
food and everything else. Thank you again.
I will look through the pictures we have and send some along."
"Erin! No....you have been a blessing to work with. So patient and
accommodating. Words can't express how I appreciate your professionalism."
"Thanks for all of your hard work that led to my retirement celebration being
a huge success. I compliment the entire team that were involved in
preparing for my retirement celebration celebration. Please forward my
email to Anne Marie so she'll know how much I appreciated you and your team.
I'm sure we'll work together again. Since I'm retired, I'll now have time
to offer my services to others that want to host retirement celebrations,
weddings, birthday parties, banquets, class reunion parties, etc.
Again, thanks for your unselfish assistance! I'm sure I'll work with you
"Good Morning Ann Marie,
I just wanted to thank you for hosting a wonderful event for us yesterday! I heard nothing but compliments about the food, presentation, service and facility. I also heard several comments from the guests about how they had not been in the facility in years, or how they had driven past it several times and had not been inside and how impressed they were with the facility as a place to host events. I do believe you made more than a positive impression with a very formidable group of folks! And, we are so very glad that we were able to partner with you!
I also had the pleasure of speaking with Jim Gotts and Craig Stigleman from the Shriners and they both were raving about what the 2 of you had accomplished over the past couple of years with the facility!
Please let me know if you are interested in following up the event with an ad in an upcoming issue of Crain's. Part of your package included 25% off an advertisement of any size in the issue of your choice.
Let's meet soon to discuss an event in 2012!"
Lori Tournay Liggett
Crain's Detroit Business
I wanted to pass on a note of thanks for all the effort put into last night's event. The event management team is to be applauded for their coordination and attention to detail last night. The event staff were fantastic as well (and quite speedy too). Thanks so much for making this night so special for so many of our students.
Also, I didn't get a chance to pass on my credit card info last night. Simply email me an invoice and I will have a check cut for you.
Thanks so much!"
Lawrence Technological University
Thank you so much you were so kind and patient with us throughout this whole process. We enjoyed everything at the reception this past weekend and thought everything turned out wonderful! We got a lot of great feedback from our guests on how beautiful things were and how tasty the food was :) You helped make our wedding perfect and we are so grateful for that!
Corina & Vio Herman
We would both like to thank you for being apart of our special day and bringing our vision to life. Both you and the staff helped make our wedding a joyous and memorable occassion that we will continue to talk about forever. Family and friends that attended the wedding mentioned that the venue was beautiful, the staff was beyond professional and will indeed consider the venue for functions in the future and we agree as well. Thanks again for your time, efforts, awesome teamwork, and patience. It was a joy to work with you all and we appreciate everything that was done."
Tarence and Shatarsha Jenkins
"I can't tell you how much your attentiveness and superior customer service has meant to me. This was the first time that I had planned a personal event of this nature. You made it so easy, and it turned out absolutely wonderful. The facility was beautiful, the food was delicious and the staff was gracious. I took guests into the larger rooms (ballroom, etc.) so that they could get a real sense of how great the facility really is. Many of them stated that they would like to have an event there, and plan tell others to use the Shriners Silver Garden Events Center, as well.
You made Adam's graduation truly memorable, and for that, I am truly grateful. I hope to do business with you again soon!"
I want to thank you and your facility for assisting us in the most beautiful wedding on Saturday. I was impress with the professionalism of the staff and the food was fantastic. Everything was on point and timely. Erica made a presentation at the reception and she stated that "this is a dream come true". As her father when I heard that statement by Erica it was worth all the time and effort and of course money. All of the guest were very impress with the facility and the food. Again I can't thank you enough. When my daughter is happy then I am happy and she was ecstatic.
Claude Owens, MS, PHR
Senior HR Client Partner
The George Washington University
Dear Anne Marie,
I just wanted to take a few moments to formally say thank you for helping to make Christina Capoferi and Jake Dunlop's wedding reception such a success.
The first time my husband Jim and I met you, we knew we were in good hands. Your professionalism, patience and attendance to detail was remarkable. At the same time, you were very approachable which lessened our stress as the 'big day' grew closer.
I have to compliment the staff you have employed too. Each was equally
responsive to our questions and needs, no matter how seemingly insignificant at the time. One gentlemen in particular, I believe his name was Marcell (?) was just adorable. I met him Friday afternoon while setting up the candy table. On Saturday evening during the reception, he was so helpful and kind. A couple of the ladies whose names I did not catch were also great to work with as well.
Family and friends alike complimented the facility and the food. A couple
of them went as far to say the Tilapa was outstanding! I have to agree.
Although Silver Garden Event Center isn't exactly next door to our Sterling
Heights address, I would not hesitate to recommend your venue along with you and your staff.
Thanks again for making our day so special!
Mother of the Bride
Thank you again for making Claire and Levi's wedding so special. We received so many compliments on the venue and how wonderful it all was and how good the food was. You and your staff were so kind and helpful every step of the way - and we appreciate all of it!.
Once again - thank you for your part in making last night so special. I do want to let you know - our server, Yessi - was absolutely fabulous - so kind, helpful and friendly. She went out of her way to make us all happy."
We would like to thank you and your extraordinary staff for making our Celebration Dinner a success. From the time we arrived on Sunday morning, Marcale saw to it that everything we needed was taken care of. He and Denise made sure every detail was handled with care and professionalism and all of your staff could not have been more accommodating. What a joy it was to work with each and every person at Shriners Silver Gardens. Our guests loved the venue and the food was outstanding! Thanks again for everything."
"Terry and Charles Bailey
I am the mother of the groom and worked directly with Erin Bell from Silver Gardens Events Center to create a spectacular wedding celebration! Silver Gardens Events Center is a fantastic venue and I would highly recommend this location for any function - weddings, anniversaries, corporate events and more! Erin and her staff (Denise, Ann Marie...) were extremely accommodating to any request I had whether it had to do with the menu, the set up, the design, etc. The food was outstanding and I received many compliments from my guests regarding the food and the service. The wait staff was polite, professional and very attentive, always serving with a smiling face! The package deal I was given was very reasonable and included chair covers w/ sashes saving me so much $$! We held our ceremony and reception in the Mystic Ballroom (they should call it the Magnificent Ballroom). They turned over the room in an hour during our cocktail reception and our guests walked into a transformed room w/ tables ready for dinner! We were able to work with Denise using their on-site lighting truss to hang some of our own lighting to create a breathtaking ambience. The stage set up was perfect for the band and I loved the two tiered set up of the room. I can't wait to attend or be part of another function at this great facility, a hidden gem. I want to spread the word to everyone to check this place out...you won't be disappointed!"
Mother of the Groom- March 23, 2013
Thank you and Ann Marie for your support during this event. Our client, ETS, was very pleased with the food and service you provided. The venue took this event up 100% from where they were last year and thank to you and the Shriners, enjoyed the venue and event.
Opal and I both felt good about this event. It was a lot of work, but it worked out fine. We will definitely recommend Shriners Silver Gardens to other clients in the future.
Thanks again for all you did to make this a success.
NBL & Associates
"Hello Erin & Monica:
I am taking time to send this email in order to be sure that your Management is aware that my event at the Shriners was called by my family & friends as "The Classiest Retirement Party Ever". The venue was top of the line, food was excellently prepared and presented beautifully; your staff neat, cordial, efficient, available if needed, attentive...and I can go on & on. The cocktails were perfect along with a pleasant bartender who made my guest happy.
My slide show was a big hit due to Ann Marie assuring me everything was going to workout fine. :-) Upon leaving the staff breaking down the tables & chairs were efficient in their responsibilities
I met Monica when I first entered the lobby in August 2013. Monica was so professional and was the reason that I even decided to take the next step and discuss arrangements with Erin. Erin took time, calculated a quote immediately and we went from there. Your prices were more that fair and compared to other locations, provided much more.
Again, thanks to all of you and if & when I decide to throw another bash, I'll be calling you.
A Satisfied Client
PS: Please find the name of the young man that found a bag under one of the tables with a computer tablet & glasses enclosed at the end of the evening. He brought them to me and I wanted him to know that his honestly was appreciated. Staff with principles are a must keep."
Hey Erin ,
Everything was spectacular!!! We had so many compliments on the food and the venue !!! Everything was truly amazing and could not have asked for a more perfect place and perfect staff!!!
Thank you so much for all of your help and patience this past year!!!!
Thank you for everything,
October 5, 2013 Bride